National Trust visitors are furious at new per passenger parking fees at Dunham Massey and Lyme Park
TripAdvisor critics have expressed their fury at the National Trust after moving from a per-car parking fee to a per-person parking fee at Dunham Massey and Lyme Park in Cheshire.
In the past, customers paid a price to park, regardless of the number of people in the car, when they wanted to walk around the grounds of Dunham Massey and Lyme Park. Likewise, if an adult in the car had a subscription, the whole group could park for free.
However, after the changes introduced following the reopening of Covid, only the member is now free – so all non-members in the car, including children, must pay to park, CheshireLive Reports.
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For a family of two adults and two children who were not members, this would represent an increase of Â£ 7 per car to Â£ 24. For a similar family of which an adult was a member, parking would be free and now cost Â£ 16.
But, guests get an added bonus – entry to the house and gardens is now free as part of the parking fee, although for those who wish to walk their dog, this is not an option.
And other disgruntled visitors have argued that the houses and gardens do not appeal to young children, who come mainly to access parks and play areas, which were previously free.
Reviewer AnnLou15 also traveled to Dunham Massey: “Partly my fault I didn’t research the prices before visiting, but I feel the need to warn others in case they too get here in such a way. Impulsive. Arrived on a Monday morning, I joined the queue for the parking lot, no price signs until you were 2 cars from the tollbooth with no way to turn around! then price for 2 adults and car Â£ 16 please (Â£ 8 each) – gardens, land and house included.
“The only thing was we just wanted to park the car and walk around the park, apparently that wasn’t an option! Too embarrassedâ¦ again my faultâ¦ I paid the price but this left a bitter taste despite the beauty of the park. You can normally walk around the park for free, the house was not worth a look if I’m honest even though the grounds were lovely. was not justified in my opinion!
“I suggest Dunham Massey be more transparent about their pricing earlier on the descent to the parking lot with the ability for people to change their minds and turn around if they think it’s too expensive.”
Critic Barbara F visited Lyme Park. She said: “The National Trust appears to have introduced new pricing policies in some of their car parks. Both at Lyme Park and Dunham Massey, the cost of parking for non-Trust members is Â£ 8 per adult and Â£ 4 per child.
âAs NT members this is not a problem unless you have non-NT passengers, in our case 2 grandchildren.
“We didn’t want to visit the house and since the playground is closed I think the price is outrageous!”
Reviewer Gail, who was a regular at Lyme Park, said: âWe won’t be going anymore because the cost of entering the park is too high, especially now that the playground is closed for the foreseeable future.
“When asked why the prices had changed, she was told it was to compensate for the loss of income due to the pandemic. My daughter pointed out that as a hairdresser she could not work but she could not work. could not raise its prices to cover its losses. Coffee has now lost with quite a bit of money from this one family. “
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A National Trust statement said: “As a charitable organization, the admission fee helps us fund vital conservation work at our premises. These fees go directly to the properties, allowing us to take care of these. special places for many years to come.
âBy moving to a single entry price per person at Dunham Massey and Lyme, we have brought these two important locations in line with other local attractions. We believe this pricing model represents good value for a full day. , offering visitors an opportunity to explore these vast areas, including historic homes, gardens and parks.
“For frequent visitors who enjoy walking through the parks at these locations, an annual membership would be a cost effective way to enjoy unlimited visitation while supporting our work to care for Dunham Massey and Lyme.”
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